Terms & Conditions
Shipping
Where do you ship?
We ship worldwide. Shipping is automatically calculated by region. Add your address at checkout to see how much shipping will cost.
What is the turnaround time for an order?
Most of our products are made-to-order right here in our studio. The turnaround time is approximately 4 weeks, if not otherwise stated in the product description. If you have any questions or need updates on your order status, please feel free to contact us.
Refunds & Returns
All sales are final. We do not accept exchanges, refunds and returns. Please make sure you review your purchase carefully before submitting a payment.
Privacy Policy
Information we may collect
- Personal Information: When you sign up for our email or text messaging marketing, we collect personal information such as your name, email address, phone number, and any other information you choose to provide.
- Usage Data: We may collect data on how you interact with our communications, including open rates, click-through rates, and preferences.
How we may use your information
We may use the information we collect to:
- Send Marketing Communications: Deliver promotional emails, updates, newsletters, and text messages about our products, services, and special offers.
- Improve our Services: Analyse engagement data to enhance our marketing strategies and tailor content to your preferences.
- Manage Subscriptions: Process and manage your subscription preferences, including opting in or out of communications.
How we protect your information
We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Sharing your information
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in managing our marketing campaigns, provided they agree to keep your information confidential and use it only for the intended purposes.
Your choices
- Email Marketing: You can unsubscribe from our email marketing communications at any time by clicking the "unsubscribe" link included in each email or by contacting us directly.
Children's privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our email channels. We encourage you to review this policy periodically to stay informed about how we are protecting your information.